Support

VIQUA is committed to ensuring your experience with our products and organization exceeds your expectations. We have manufactured your UV purification system to the highest quality standards and value you as our customer. Our Sterilight Support page contains many of the popular questions and support issues that arise. Should you not find what you are looking for on this page, please contact us at 1.800.265.7246. We sincerely hope you enjoy the benefits of clean, safe drinking water after the installation of your Sterilight® purification system.


PRODUCT SUPPORT

Please enter your model number below to be directed to the Product page of your Sterilight UV purification system.

WARRANTY REGISTRATION

Please register your product for warranty and annual lamp replacement reminders. Ensuring your UV system is properly maintained will ensure the safety of your water!

Model NumberThe model number for your Sterilight system can be located on the silver label that is adhered to the UV stainless steel chamber.
Serial NumberThe 9 digit serial number for your Sterilight system can be located on the silver label that is adhered to the UV stainless steel chamber.

MAXTRACK SOFTWARE DOWNLOAD

The ability to have live monitoring of your UV system, via the COMMcentre, is at your fingertips. Please click on the link below to download your free MaxTrack Software.

Download

TECHNICAL SUPPORT VIDEOS

Need help changing your lamp or cleaning your quartz sleeve? Please click on the links below to view a "How to" video to assist with the maintenance of your UV purification system.

SUPPORT FAQ

Please visit our "Frequently Asked Questions" section.

Support FAQ