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Product Warranty Claims

Home • Support • Product Support • Product Warranty Claims

Product Support

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Options for warranty claim

  1. Submit claim online using following links (preferred option)
    • Chamber Failure Claim Form
    • Controller Failure Claim Form
    • Lamp Failure Claim Form
    • Flow-Meter Failure Claim Form
    • Miscellaneous Claim Form
    • Sensor Failure Claim Form
  2. Submit downloadable forms to technicalsupport@viqua.com
  3. Call VIQUA Technical Support (800) 265-7246 x335

 

For more details on the process, click here VIQUA Warranty Policy 2020

 

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  • Replacement Parts Finder Tool

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Replacement Lamps and Parts

To find the replacement lamp and parts for your UV system, enter the Model Number on your system or see all Replacement Parts and Lamps.


Where do I find my model number?
Model Number

The model number for your VIQUA system, which starts with an alpha character, can be located on the silver label that is adhered to the UV stainless steel chamber. Older model systems may be labelled UVMax or Sterilight.



VIQUA
425 Clair Rd. West
Guelph
Ontario
N1L 1R1
Canada